What is your processing time?
We do our best to get your order shipped out as quickly as possible. Typically, orders will ship within 3-5 business days. Orders placed on weekends or holidays will be processed the following business day.
Can I return or exchange my order?
Items being returned must be in new condition and original packaging within 15 days of receipt. Once the item is returned, you will be refunded the full purchase price excluding shipping. Email firstname.lastname@example.org for more information.
If my order arrives damaged, what do I do?
We are happy to replace any damaged product you receive, please just email us at email@example.com
When do you release new products?
Academic Year Planners are released in early spring. Calendar Year Planners are released early fall.